Frequently Asked Questions (FAQ)

CMHRC is a 501(c)(3) nonprofit organization. The fees charged for our programs and services are kept at below market rates because we believe that good quality mental healthcare support should be available to as many people as possible. 


Charitable giving supplements the cost of running our programs and services and provides funding for our free resources, supports, and educational efforts.

Are your resources and groups or consults online through Zoom?

All of the programs and services you see on our website are delivered virtually, via telephone or Zoom, by staff and volunteers located across the United States.


Do you have connections for resources and supports in my state? 
Our virtual programs and services are available to everyone in all 50 states so we can certainly provide support and resources to folks in Massachusetts. Individual families and providers can access them either by specific service or as part of our membership program. 


Is there financial help for families who need but can’t afford your services?
As a nonprofit it is important to us to make sure that our programs and services are accessible to as many people as possible. Those ones that have a fee are priced far below typical market rates for this very reason. For example, our Diagnostic Consultation service is a flat rate of $600, but similar services from private practitioners typically run in the $2,500-$4,000 range. Our School Advocacy program provides families with this service for a full year for a single $1,500 charge. Most private providers who offer this service charge by the hour, typically in the $150-$200 per hour range, causing fees to reach as much as $5,000-$10,000 for the school year.  We do set up payment plans for those who need to spread payments out rather than making a single lump sum payment.


Do you have to join your center in order to receive your supports?
Our resources and support are broken into three separate categories. 

  1. Specific services such as Diagnostic Consultation, Palliative Parenting Classes, and Community Advocacy (among others) have separate fees and do not require membership. 
  2. Other supports such as access to our online support groups, our education video archive, webinar and clinical seminar archive and other supports, are available through our membership program
  3. Finally we have a series of free resources to get people started figuring out what their needs are and in what area they could use support. 


How is a diagnosis figured out? How do you know it’s one thing and not something else with the same symptoms?

Our CMHRC clinicians do what’s called a ‘differential diagnosis’ . This involves examining symptoms, and looking at all the different diagnoses that include them, while they’re engaged in the diagnostic process. Then, through extensive history taking, assessments, clinical interviews with the patient, clinical interviews with family, and review of school & medical records our clinicians start to weed through all the possibilities and use the clinical data from the case review to offer possible diagnoses. 
Finding an accurate diagnosis is a long and involved process that can take weeks or even months. Once a diagnosis seems to come into focus it isn’t declared to be “the diagnosis”. Instead it’s considered to be the most likely diagnosis and a course of treatment is tried to see how the symptoms respond. Depending on how treatment goes you may then rule-out or rule-in a diagnosis. 
Diagnosing isn’t a quick process. Our team is extremely thorough and provides a lot of information about the possible diagnosis to help the family and clinician understand what to try in terms of treatment.